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Refund policy for I.R.I.S.E. Beautique

I.R.I.S.E Beautique  does not give refunds or exchanges. Please be sure to make your selections accordingly. Use the size charts to select sizes and take your measurements accurately as needed.  

To be eligible for a return, your shipment must be in  its original packaging unopened. You’ll also need the receipt or proof of purchase.

To start a return for store credit of your unopened package, you can contact us at i.r.i.s.e.beautique@gmail.com. If your return is accepted, you are responsible for sending package back and covering the return shipping cost.  Cost of shipping label plus restocking will be deducted from your refund store credit. 

You can always contact us for any return question at i.r.i.s.e.beautique@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to make a separate purchase for the new item. We do not have an exchange policy. 


Refunds
We do not offer refund or exchanges of any sort. In order to be considered for a return the package must be in the original shipping packaging unopened.   If approved, you’ll be refunded store credit via Gift card method in 15- 20 Business days after return is received. Please remember this when selecting your purchases. There is a 10.00 handling fee for refunds. 

Cancelling orders

You can not cancel orders, once placed in the system there is not refund the item will be shipped out. Read order processing times. 

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